Very well pleased with initial start from the first call to get information on drill and to the follow up with our purchase seeing how we liked it. We here with the City of Raleigh really love our new drill. We have used the older version for years and find that the new technology drills are a great improvement. Good job IML North America.
We at Nationwide Tree Service are super Excited about our tree inspection drills that we purchased from your company. I was really surprised to find out that no one in my area uses these drills. My drills have been making me money from day one. My customers are really impressed by the the data that the drills provide to them on the health of their trees. I've been told on several occasions the the customer choose my company just because of how impressed they were that we had the drills. A couple of these customers even spent several hundreds of dollars more just to go with my company. We think the drills are great, our customers are super impressed by them and they are already paying for themselves.
I purchased IML RESI F300 machine for a wood structure assessment of a Yacht Club deck in BC, Canada. I had about 150 readings in two days and the machine worked for me PERFECTLY! The IML staff was exceptionally helpful both before and after we purchased the equipment. Overall, the equipment package and the service I received were beyond my expectations!
IML and its staff are without question, the most knowledgeable and helpful service industry professionals I've ever worked with. Their company sets the example for all others within the industry. Having worked with them on several occasions over the past few years, I have yet to be disappointed. The level of service we receive as a small utility contractor, is what you'd expect an international corp. to receive. IML has earned a life-long customer and proponent.